Yamaha’s Commitment
Yamaha Music School. (“Yamaha”) respects your right to protect identifiable information about you (“Personal Information”). Yamaha Music School is taking steps to ensure that the Personal Information you provide to us is protected. The purpose of this Privacy Policy is to inform you about why we collect and how we use Personal Information, and to provide you with contact information should you have any questions or concerns about Yamaha Music School’s privacy practices.
What Personal Information does Yamaha Music School Collect?
Yamaha Music School recognizes that you may have provided, and may continue to provide us with Personal Information. Personal Information that Yamaha Music School collects includes information such as your name, home address, telephone number, e-mail address, and financial information (such as credit card information, and credit history). From time to time, Yamaha Music School may also collect information about your purchase patterns, personal preferences and your demographics (such as your age or gender).
You may have provided Yamaha Music School with your Personal Information while visiting our web site, when completing contact form, while enrolling in a music class.
How does Yamaha Music School Use Personal Information?
Yamaha may use your Personal Information for the following purposes:
- Responding to your requests for information regarding Yamaha Music School services and pricing information;
- Providing you with information about programs and classes offered through the Yamaha Music Education System and administering these classes and programs;
- Administration of our service;
- Improving our services by better understanding your musical needs; and
- To advise you of services that may be of interest to you.
Disclosure of Your Personal Information
Yamaha does not sell or trade your Personal Information.
Yamaha may provide its third party service providers with access to your Personal Information . These services providers may include: marketing organizations, who may provide you with marketing and promotional communications; internet service providers who administer our web page and provide internet services; and consumer research companies that assist Yamaha with understanding consumer interests by conducting surveys. Yamaha will only share your Personal Information to the extent required for the performance of such services. Yamaha will take steps to ensure that our service providers treat Personal Information in a way that is consistent with the terms of this Privacy Policy.
Yamaha may also disclose your Personal Information as permitted or required by law. For example, Yamaha will disclose Personal Information to those governmental bodies who have authority to obtain it, in order to comply with a warrant or subpoena issued by a court of competent jurisdiction, and to comply with record production requirements.
In the event of a sale of all or substantially all of the assets of the Yamaha, Yamaha may transfer Personal Information in its control to a third party purchaser agreeing to use Personal Information for the same reasons identified in this Privacy Policy.
Your Consent
By choosing to provide Yamaha with your Personal Information you are consenting to its use in accordance with the principles outlined in this Privacy Policy and as outlined at the time you are asked to provide any Personal Information. If you do not agree with these terms, you are requested not to provide Yamaha with your Personal Information or to contact Yamaha in order to implement choices you may have. For example, you way withdraw from receiving communications from Yamaha Music School or from having your Personal Information used for market research purposes. Unfortunately, certain services can only be offered if you provide Personal Information to Yamaha Music School, therefore if you choose not to provide us with required Personal Information Yamaha Music School may not be able to offer you those services.
All marketing communications Yamaha Music School sends to you will provide you with contact information to withdraw your consent should you decide that you no longer wish to receive such marketing communications and promotional materials.
Withdrawing Your Consent
If you prefer that we do not use or disclose your Personal Information for any or all of the purposes outlined, including marketing purposes or consumer research, you may let us know at the time of collection, or at any time by calling Yamaha Music School’s Privacy Officer at (416) 298-1311. Please note that if you do not consent to Yamaha Music School’s use and disclosure of your Personal Information, this may affect our ability to provide you with particular products and services.
Use of “Cookies” and Tracking Technology
Yamaha and its third-party service providers use current industry methods, including cookies and tracking technology (“clear gifs”, “web beacons”, “log files”, etc.), to enable Yamaha to track unique visitors and pages that a user visits during each Website session, both to help improve users’ experiences and to help Yamaha understand how the Website is being used. Tracking technology is also used for the purpose of providing each customer with more customized services and advertisements. For example, cookies are tags sent to reside on the visitor’s computer, to enhance a visitor’s experience at our Website, to allow repeat visitors to be served more quickly and efficiently, or to tell us where our visitors go and how our visitors use our Website and related Websites. Yamaha may use cookies to obtain Personal Information about a user that was not previously provided.
As with other Non-Personal Information gathered from users of the Website, Yamaha analyzes and discloses in aggregated form information gathered using web cookies, so as to help Yamaha, its partners, and others better understand how the Website is being used. Yamaha may link information gathered using cookies to Personal Information.
Disabling Cookies
Cookies remain on your device until you delete them, or a specified valid period expires.
With respect to the transmission and storage of cookies, you may set your browser in advance to show whether a website uses cookies or to reject the receipt of cookies. Please note that certain functions that can be used on some websites (including this website) may be restricted if you set your browser not to use cookies. Please refer to the “Help” feature of your browser for information related to these functions.
About Beacons
Web beacons (sometimes called pixel tags or clear GIFs) include graphics that are not intended for customers. Tracking links and/or any similar technologies include several lines of programming code, which may be embedded in Yamaha’s websites or mobile applications. This technology is mainly used for the purposes of statistical analysis in combination with cookies. This technology can also be used for tracking traffic patterns on websites, as well as sending notifications with respect to emails that are received and opened and checking if any questions, etc. included in emails are already answered.
Disabling Beacons
If a beacon is incorporated into online content, you may reject the beacon by disabling cookies for individual services, as mentioned below. Beacons in emails can be generally disabled if you do not download images included in messages you receive; however, the ability to use this method depends on how your email software functions, so in some cases, this method cannot disable beacons. In such a cases, please suspend distribution arrangements for the email newsletter you subscribe to itself.
Main companies providing advertisement distribution services affiliated with Yamaha and how to suspend distribution of information
| Company name | Service details | Method of suspension |
| Google LLC | https://policies.google.com/technologies/ads | https://adssettings.google.com/authenticated |
| Facebook, Inc. | https://www.facebook.com/ads/about/?entry_product=ad_preferences | https://www.facebook.com/ds/preferences/edit/ |
Main behavioural online analysis tools affiliated with Yamaha and how to suspend distribution of information
| Name of analysis tools | Description | Method of suspension |
| Google Analytics | https://support.google.com/analytics/answer/6004245 | https://tools.google.com/dlpage/gaoptout |
| Facebook pixel | https://www.facebook.com/policies/cookies/ | https://www.facebook.com/ds/preferences/edit/ |
| Firebase | https://www.google.com/policies/privacy/partners/ | You can suspend the distribution of information from the setting screen in the mobile application. |
| Treasure Data | https://www.treasuredata.com/privacy/ | Please read “Disabling cookies” above and set your browser not to use cookies. |
Accessing Your Personal Information
You can access and review your Personal Information held by Yamaha Music School and make corrections to it. Please call our Privacy Officer at (416) 298-1311 or by visiting our website at www.yamahamusicschool.ca/privacy-policy. Yamaha Music School reserves the right not to change any Personal Information but will append any alternative text the individual concerned believes appropriate.
Yamaha Music School will endeavor to provide the information you require within a reasonable time and no later than 30 days following the request.
Retention of Your Personal Information
Yamaha Music School will only keep your Personal Information for as long as it is required for internal business purposes and in order to satisfy various accounting and legal requirements. When we no longer require your Personal Information, we will take steps to ensure that is destroyed, or that your personally identifiable information is removed.
Contacting Yamaha Music School About Your Personal Information
If you wish to withdraw or change your consent to Yamaha Music School’s use and disclosure of your Personal Information, or if you would like to contact us with a question or complaint regarding our use or disclosure of your Personal Information, please contact our Privacy Officer at (416) 298-1311.